1. Information We Collect We collect the information necessary to provide the best water desalination and purification services, including:

• Identity Information: Full name.

• Contact Information: Phone number, email address.

• Location Information: Home or facility address (for the purpose of installing and maintaining filters and cooling systems).

• Technical Information: Purchase history and types of filters installed.

2. How We Use Your Information We use the collected data for the following purposes:

• Processing and installing orders for water filters and cooling systems.

• Issuing invoices and completing financial transactions securely.

• Communicating with you to respond to technical inquiries.

• Improving service quality and user experience on our website.

3. Maintenance Reminders To ensure the quality of your water and the safety of your systems, by providing your phone number or email, you agree to receive periodic alerts regarding:

• Filter cartridge replacement schedules.

• Periodic inspections for desalination and cooling systems.

• Technical updates to ensure devices operate at 100% efficiency. You may request to stop these alerts at any time by contacting us, noting that this service aims to maintain product safety.

4. Data Protection and Security The Golden Filter is committed to taking all necessary technical and administrative measures to protect your data from unauthorized access, modification, or disclosure, in compliance with the Personal Data Protection Law in the United Arab Emirates.

5. Third-Party Sharing We do not sell or rent your personal data. Information is only shared in the following cases:

• Delivery Companies: To deliver products to your location.

• Payment Gateways: To process encrypted electronic payments.

• Legal Authorities: When required to comply with applicable laws and regulations in the country.

6. Cookies Our website uses cookies to analyze traffic and customize content to ensure easy browsing of products and services. You can disable this feature through your browser settings.

7. Your Rights as a Customer Under local laws, you have the right to:

• Access and correct your data at any time.

• Request the deletion of your data from our marketing records.

• Object to the processing of your data for specific purposes.

8. Updates and Contact We reserve the right to update this Privacy Policy to reflect changes in our practices or regulatory laws. For any inquiries regarding your privacy, you can contact us via:

• Email: [alfilteralzahabi2020@gmail.com]

• Phone: [050 174 4783]

• Address: United Arab Emirates – Ajman